Bridging the gap between employer and employee with MyKindaFuture’s Will Akerman

by | May 22, 2020 | Connecting our communities

City & Guilds has been a strategic partner of MyKindaFuture for a long time. We’ve always been closely aligned with their belief that everyone should have equal power and opportunity to shape their future – wherever they come from, whatever their experience, and whoever they are. In particular, MyKindaFuture has focused on bridging the gap between employer and employee and helping them feel better connected and invested in each other.

With businesses facing a huge variety of challenges borne out of Covid-19, something that is common to them all is finding ways to create a sense of belonging and connectivity with their workforce. This is especially the case when it comes to supporting furloughed staff and retaining key talent so that, when possible, you can mobilise and get back to market both sensitively and effectively.

We know this is something many employers in our network are thinking about, so asked MyKindaFuture (MKF) founder and CEO, Will Akerman, for his insights about how to lead a company supportively during this time.

Emphasise Your Values and Behaviours

At MKF, our team is firmly underpinned by values & behaviours. A monthly staff survey is a great way to conduct check-ins to see how aligned your workforce feel with the company values – especially when you aren’t able to see them every day. Where you might not be fulfilling them 100%, you’ll be able to find out what you can do more or less of. Ensuring your staff are driven by purpose, you’ll be better positioned to tackle what lies ahead.

Be Human

As much as possible, tune in to each of your team’s personal circumstances. Some will have young children, some may be caring for people at risk, and some falling ill to C-19. Everyone will be feeling slightly scared of the unknown, fearful of job security, and worried about their families.

By acknowledging this openly you can help your team feel reassured. It’s important to share your plans, risks, and hopes for the future – and listen as your staff share theirs.

A Structured Approach

The landscape is changing too quickly for any version of a top-down approach to management. Now more than ever is the moment to let teams grow. At MKF we’ve encouraged every one of our people to let ‘the leader’ inside them shine brightly, and they really are smashing it.

Try an ‘ownership tree’, which provides colleagues with a framework where they feel empowered and confident to truly own decisions, whilst giving them a defined support horizon.

Disagree, Then Commit

As a result of this fast-changing new normal, we’ve seen an explosion of opportunities and innovations – and its important to find space for this to happen and for full and frank conversation – even in a virtual world. For example, regular digital huddles will bring new possibilities to the table, and make sure everyone’s aligned. Encourage active discussion and challenge, but when a decision and direction is made, commit to that path.

Care & Candour

Finally, one of MKF’s founding behaviours is as powerful now as it’s ever been. We must be honest with each other, even if it’s difficult – especially remotely when people can all too easily feel disconnected. But the most crucial thin, as always, is to to always show care and compassion.

The MyKindaFuture employee engagement platform, Connectr, has been redesigned and adapted to support furloughed staff, and help your business. Get in touch with Will on william@mykindafuture.com to find out how this new technology can help ensure that when teams return to work, they feel engaged and valued by their employer.

New skills fund to unlock £500m per year employment potential of UK prison population supporting efforts to rebuild after Covid

Unlocking the skills potential of the UK’s prison population could put £500million a year back into the economy in lowering reoffending rates alone[1], a much-needed boost as we seek to rebuild the economy following Covid, new analysis from the City & Guilds...

The Clink charity launches Clink@Home takeaway / delivery service

The Clink Charity has launched a takeaway / delivery service at HMP Brixton called Clink@Home. This has enabled The Clink to keep the restaurant open during lockdown, keeping prisoners employed and allowing them to continue studying towards their qualifications. Great...

UK businesses’ training is recognised by HRH The Princess Royal on her 70th birthday

HRH The Princess Royal, President of City & Guilds Group, recognises organisations whose training has delivered measurable business impact Businesses continue to deliver excellent training programmes in the Princess Royal Training Award’s fifth year, despite the...

Recovery and Resilience report: reskilling our way back into work

The City & Guilds Group's most recent research Recovery and resilience: Reskilling our way back into work surveyed 2,000 working and non-working adults in the UK and found that people from lower socio-economic groups were less likely to believe that they have the...

Essential financial support now available for social enterprises through £18.7m Covid-19 grants

Here at the City & Guilds Foundation, we’re incredibly proud to support UnLtd – a leading provider of support to social entrepreneurs in and around the UK. Today, UnLtd have made an exciting announcement about a new Social Enterprise Support Fund. The Fund is...

Bridging the gap between employer and employee with MyKindaFuture’s Will Akerman

City & Guilds has been a strategic partner of MyKindaFuture for a long time. We’ve always been closely aligned with their belief that everyone should have equal power and opportunity to shape their future – wherever they come from, whatever their experience, and...

United by purpose – a letter to Princess Royal Training Awards applicants from Princess Anne

It’s fair to say, that no one alive has ever experienced a time like this.  You have to go back to the post-WW1 flu, the cholera epidemics that would lead to modern sanitation, The Black Death and the great plagues.  For all of us, it really is unprecedented, and it...

Engaging with young people during Covid-19

Our research tells us that long before the pandemic young people often struggle to enter the world of work. Depending on who you know your experience of moving from education to paid work can be a real struggle and one in which many obstacles must be overcome. Through...

A commitment to the beneficiaries supported through the City & Guilds Foundation

The City & Guilds Foundation, along with a wider group of funders, recognise that the covid-19 outbreak is an exceptional event that will have an impact on civil society groups, and want to offer reassurance that we stand with the sector during this time.  We wish...

Virtual coffee: 5 ways to take care of yourself while working from home

Though working from home is common, it’s a whole different kettle of fish when you’re forced to work remotely. And for some, that kettle of fish is literal. ‘My partner cooked fish for lunch today – very inappropriate as my office area is the kitchen/dining table.’...
Share This