ReSET: Recognising strengths developed through lived experience

by Jun 27, 2023Charity partners, Lived Experience, News, News & events, Prisoners and ex-offenders, Refugee support, Resources

At City & Guilds, our purpose is to help people develop their skills – so that they can get into a job, develop on the job or move into the next one. We often know the outcome of someone who has done one of our qualifications or been in receipt of funding from us, but we don’t know always know about their lived experience, about the journey that people travelled beforehand. And if we do know their journey, we might be tempted to jump to conclusions about the type of person they then are.

Everyone is different – and we all bring different strengths with us to the working world, particularly through our own lived experiences. Through the City & Guilds Foundation, we’ve worked with a varied group of people who have had different lived experiences – be that Prison or care leavers; people who are neurodivergent; refugees; single parents; people in genuine financial… the list goes on. And having talked to those diverse groups we know that when someone is from a marginalised group they can lack confidence, especially when it comes to talking about how their lived experience has contributed to their strengths.

We’re pleased to be able to launch ReSET which stands for ‘Recognise Strengths Engagement Tool.’ It is designed to share stories gained from the lived experience of people who are marginalised, to create a strengths-based engagement tool. The tool aims to increase confidence and awareness, whilst providing ‘safe language’ that enables people to share their strengths, without having to necessarily disclose their own personal journey.

We’re hoping that this tool will provide more opportunities to providers and potential employers to recognise strengths, within a commonly understood framework and language.

Talking about the tool, City & Guilds Head of Diversity, Equity and Inclusion, Charmain Bucho said:

“An inclusive organisational culture is one that recognisesand supports the whole person. It is only when that type of environment is created that individuals can overcome persistent barriers to employment and truly thrive. We’re delighted to be able to launch ReSET and help transform how people communicate their strengths, how employers view life experiences throughout recruitment and career progression, and ultimately how organisations can provide equitable opportunities for all.” 

As part of our first phase of ReSET we’ve launched information and guidance for people who are prison leavers or who have achieved refugee status. Organisations we’ve worked with on this includes The Launchpad Collective and St Giles.

How can you get involved?

You can pledge your support by sharing ReSET amongst your networks or encouraging your HR teams to adopt the approach within your recruitment processes. We’d also really encourage individuals to share their feedback and stories so that we can create more positive change in this space for marginalised groups.

Everyone deserves the opportunity to develop their skills, no matter what path they’ve been on to get where they are today.

Find out more about ReSET here: ReSET: Recognise Strengths Engagement Tool

Want to be kept up to date?

Sign up to City & Guilds Foundation email alerts and newsletter

Previous posts

Princess Royal Training Award-Winning Impact: How P Flannery’s Skills Bootcamps are tackling the construction skills gap and building an inclusive skills pipeline

When P Flannery Plant Hire received a Princess Royal Training Award in 2025, it recognised a bold, employer-led approach to tackling one of the construction industry’s most persistent challenges: a critical shortage of skilled plant operators. Through the development...

Supporting the carers who put others first: A £25,000 bursary fund to help young carers build their futures

Carers Trust is a leading UK charity working to transform the lives of unpaid carers, partnering with a network of local carer organisations to deliver vital support, services and recognition for those who look after family members or friends. For many young carers,...

Behind every NEET statistic is a young person – what the Milburn review means for skills

The publication of Alan Milburn’s interim review on young people and work should be a wake-up call for all of us. With more than 1 million young people now classified as NEET, this is not simply a youth employment challenge. It is a challenge for our economy and our...

Foundation Newsletter: May 2026

This month brings exciting news: a new leader, a memorable visit to the National Theatre with HRH The Princess Royal, and a look at what's coming next for our strategy and partnerships.

Rising dough, rising futures: £50,000 awarded to The Clink Bakery at HMP Brixton

The City & Guilds Foundation has awarded £50,000 to The Clink Charity to safeguard and strengthen The Clink Bakery at HMP Brixton; a life-changing vocational training programme that is equipping people in prison with the skills, qualifications and support they...

Building Skills, Rebuilding Futures: The Transformation of Spinney House

A major refurbishment project which was awarded £25,000 funding from us at the City & Guilds Foundation is nearing completion. The project has saw the transformation of an empty three-bedroom house into a safe, welcoming space where women on Release on Temporary...

Announcing our new Chief Executive, Ben Blackledge

A leading voice in UK and international skills development will join us at a pivotal moment for opportunity and growth. Today we’ve announced the appointment of Ben Blackledge as our new Chief Executive, bringing extensive experience in skills leadership and a strong...

City & Guilds Foundation awards £25,000 to Citizen Hub to unlock accessible volunteering and skills development

Citizen Hub has been awarded £25,000 from the City & Guilds Foundation to expand its work in making volunteering more accessible and strengthening community-led support in St Neots and Wimbledon. The funding will be split equally between Citizen Hub St Neots and...

Celebrating award-winning apprenticeships with The Princess Royal Training Award recipient, National Theatre

The Princess Royal Training Awards are one of our flagship programmes supported by our President, Her Royal Highness The Princess Royal, who has championed the programme since its inception. Now in its eleventh year, the Awards have recognised over 300 employers...

Insights from our Transition Commission: Supporting young people at critical life stages

This week, partners from the first round of Transition Commission funding came together to share progress and early learnings from their programmes. While still in the early stages, the discussion highlighted the importance of targeted, local support in helping young...

Podcast episodes

Foundation & Friends Podcast (2024-)

​Green Skills Podcast in collaboration with Green Edge (2024-)

Hosted by Dr. Michael Cross and Fraser Harper, this podcast series explores the critical transition towards a sustainable planet and the pivotal role of green skills in shaping the economy.

Listen now

City & Guilds Foundation Podcast (2021-22)

Share This