ReSET: Recognising strengths developed through lived experience

by Jun 27, 2023Charity partners, Lived Experience, News, News & events, Prisoners and ex-offenders, Refugee support, Resources

At City & Guilds, our purpose is to help people develop their skills – so that they can get into a job, develop on the job or move into the next one. We often know the outcome of someone who has done one of our qualifications or been in receipt of funding from us, but we don’t know always know about their lived experience, about the journey that people travelled beforehand. And if we do know their journey, we might be tempted to jump to conclusions about the type of person they then are.

Everyone is different – and we all bring different strengths with us to the working world, particularly through our own lived experiences. Through the City & Guilds Foundation, we’ve worked with a varied group of people who have had different lived experiences – be that Prison or care leavers; people who are neurodivergent; refugees; single parents; people in genuine financial… the list goes on. And having talked to those diverse groups we know that when someone is from a marginalised group they can lack confidence, especially when it comes to talking about how their lived experience has contributed to their strengths.

We’re pleased to be able to launch ReSET which stands for ‘Recognise Strengths Engagement Tool.’ It is designed to share stories gained from the lived experience of people who are marginalised, to create a strengths-based engagement tool. The tool aims to increase confidence and awareness, whilst providing ‘safe language’ that enables people to share their strengths, without having to necessarily disclose their own personal journey.

We’re hoping that this tool will provide more opportunities to providers and potential employers to recognise strengths, within a commonly understood framework and language.

Talking about the tool, City & Guilds Head of Diversity, Equity and Inclusion, Charmain Bucho said:

“An inclusive organisational culture is one that recognisesand supports the whole person. It is only when that type of environment is created that individuals can overcome persistent barriers to employment and truly thrive. We’re delighted to be able to launch ReSET and help transform how people communicate their strengths, how employers view life experiences throughout recruitment and career progression, and ultimately how organisations can provide equitable opportunities for all.” 

As part of our first phase of ReSET we’ve launched information and guidance for people who are prison leavers or who have achieved refugee status. Organisations we’ve worked with on this includes The Launchpad Collective and St Giles.

How can you get involved?

You can pledge your support by sharing ReSET amongst your networks or encouraging your HR teams to adopt the approach within your recruitment processes. We’d also really encourage individuals to share their feedback and stories so that we can create more positive change in this space for marginalised groups.

Everyone deserves the opportunity to develop their skills, no matter what path they’ve been on to get where they are today.

Find out more about ReSET here: ReSET: Recognise Strengths Engagement Tool

Want to be kept up to date?

Sign up to City & Guilds Foundation email alerts and newsletter

Previous posts

Insights from our Transition Commission: Supporting young people at critical life stages

This week, partners from the first round of Transition Commission funding came together to share progress and early learnings from their programmes. While still in the early stages, the discussion highlighted the importance of targeted, local support in helping young...

Welcoming Jessica Leigh Jones MBE FCGI as our new Chair

We’re pleased to announce the appointment of Jessica Leigh Jones MBE FCGI as the new Chair of the City and Guilds of London Institute (CGLI), now known as The City & Guilds Foundation. At City & Guilds Foundation, we believe skills have the power to unlock...

Place based skills pathways that start with trust and are leading to work – our Local Community Skills Fund

Across the UK, people who face the greatest barriers to work often live in the communities least served by mainstream skills provision. They are talented, capable and motivated, but too often held back by structural disadvantage, low confidence, disrupted education,...

From pizza dough to people development: A visit to Princess Royal Training Award recipient, Domino’s Pizza UK and Ireland

Walking into Domino’s HQ in Milton Keynes feels a bit like stepping inside the heartbeat of a brand that never stops moving. From the hum of cutting‑edge automation to the warmth of a team who truly live their values, the visit offered a rare look at the people and...

Celebrating skills in the City at Mansion House

The City & Guilds Foundation joined Livery Companies, tutors, trainers, apprentices and craftspeople from across the UK and Ireland on Thursday 12 March for the annual Livery Company Prize Ceremony at Mansion House. The event also recognised recipients of the CGLI...

Awareness Isn’t Enough: What the 2026 Neurodiversity Index really tells us

Today we’ve launched our Neurodiversity Index in partnership with Do-IT Solutions, and the headline from this year’s report - Despite organisations feeling more confident than ever about supporting neurodivergent staff, the lived experience of neurodivergent employees...

Creating Pathways, Unlocking Potential: City & Guilds Foundation partnership with Be the Business

Today marked an important milestone in our partnership with Be the Business, as they hosted the first kick‑off workshop of their new programme, funded by the City & Guilds Foundation, designed to help small and medium enterprises (SMEs) create inclusive,...

Celebrating community radio champions who are investing in skills, inclusion and opportunity

Across the UK, community radio stations play an extraordinary role — not just in broadcasting, but in transforming lives. On World Radio Day we wanted to spotlight four of the outstanding radio stations that have been recognised through our Princess Royal Training...

Dame Ann Limb to step down as Chair of The City and Guilds of London Institute (CGLI)

Dame Ann Limb, Chair, The City and Guilds of London Institute since 2021, will step down at the end January 2026. In her resignation letter, Dame Ann said: "I confirm that, as agreed at the Board meeting on 1 December 2025, and notice of this having been made public...

Podcast episodes

Foundation & Friends Podcast (2024-)

​Green Skills Podcast in collaboration with Green Edge (2024-)

Hosted by Dr. Michael Cross and Fraser Harper, this podcast series explores the critical transition towards a sustainable planet and the pivotal role of green skills in shaping the economy.

Listen now

City & Guilds Foundation Podcast (2021-22)

Share This
City & Guilds Foundation
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. For more information see our privacy policy.