There’s no such thing as an average person

Jun 18, 2021Awareness Raising, Diversity, Equity, Inclusion, Events, News

This guest post is by John Dowswell, Senior Lead Learning Designer at Kineo.

The third event in the City & Guilds Foundation I&D series was on Wednesday the 16th of June. This time the focus was on developing neu​ro-inclusive workplaces. The speakers were Prof. Amanda Kirby, founder of website DO IT Solutions and Helen Needham, founder of Me.Decoded.

If anyone missed it, here is a quick summary of some of the points covered in this brilliant session (Note: all of the points made in this post are originally from Amanda and Helen, who are the experts in this field, not myself; I’ve simply tried to capture them here accurately.)​

Neurotypical

There is an (inexact) bell curve which shows people who have difficulties or challenges in some areas; this could be things like numeracy, socialisation or motor function. At the other end of the curve are people who have a particular specialism for something. And the group in the middle are what society deem to be ‘neurotypical’. 

No-one is in one place on this curve. You could have someone who’s a brilliant footballer (excellent control of motor skills) but might find reading difficult. We are all a combination of the range of abilities and challenges within each of the areas that make people neurodiverse. There is no such thing as an average person!

Flipping the narrative

Historically, people with differences in their thinking were seen to have a disability. The language used around these differences always implies something is missing or deficient. But just like in animals, specialisms (the right beak for a certain flower) and behaviours (changing colour when under threat), from an evolutionary point of view, are things that have been retained because they are beneficial.

To think in a more inclusive way about neurodiversity; it’s important to move away from negative framing of things that affect the way people’s minds work. Take ADHD, for example: deficit thinking could lead you to assume that someone diagnosed with ADHD would be impulsive or easily distracted. Whereas, these same effects on the brain may mean that person is highly enthusiastic, creative and copes well with pressure.

Additionally, some or all of the typical characteristics of someone with ADHD might manifest differently or in a more pronounced way for different people. A diagnosis is not a definition, and although there might be shared traits that people with a similar diagnosi​s may share, that’s not an assumption we should make. 

Start a conversation

Challenges and difficulties only exist because of context. People may have impairments, but these only become disabilities based on environmental factors, which often can be adjusted. 15-20% of the population fall into the parts of the bell curve that are not seen as being neurotypical – and 80% of these people feel uncomfortable talking openly about the challenges they face.

Therefore, from an organisational point of view, it’s important to start by fostering a culture of openness. Using targeted recruitment as a first step can be short-sighted, because if you don’t already have the right culture to be inclusive of neurodiversity, then the people you’re targeting will have barriers to success when brought into your organisation.  

Think: at every stage of your own or your colleague’s life-cycle as an employee, have there been opportunities to talk about neurodiversity that don’t feel stigmatised? If not, is there more that could be done to help create these opportunities?

Consider asking people about how you prefer to communicate and if that is working for them. Check for understanding, instead of assuming that what you’ve said has been understood. When presenting, offer ways for colleagues to read the information before or after it’s been talked about.

If you shift focus from the idea of being inclusive for neurodivergent people and instead focus on how you can be inclusive of all ways of thinking, the result will be that, without creating confrontational or difficult pathways to talking about differences, the opportunities to have conversations and make adjustment will happen more naturally.​

Interested in making change? Make a pledge to building equity, claim a digital credential and share with your networks.

Want to be kept up to date?

Sign up to City & Guilds Foundation email alerts and newsletter

Previous posts

Foundation Newsletter: October 2026

October has been another busy month for the City & Guilds Foundation, with new partnerships, inspiring stories from the organisations we support and fresh insights into how we can create more opportunities for people and businesses to thrive. This month, we're...

City & Guilds Foundation supports Generation UK to help break down barriers to employment

The City & Guilds Foundation is delighted to announce £74,000 in funding for Generation UK, supporting an innovative project that will help more people facing barriers to employment gain the skills, confidence and opportunities needed to build sustainable careers....

Insights from Action: Skills in Place, or Skills in Time?

Finding new ways for people and industry to get the skills they need to thrive is front and centre of many conversations about the future right now. Unemployment and underemployment are issues seeping through every part of society – 1 million 16–24-year-olds, 1...

More than history: How Voyage is opening doors for the next generation

This Black History Month, we explore how City & Guilds Foundation funding is helping Voyage create opportunities for young people to discover their heritage, develop their confidence and explore new career pathways. For many young people, understanding their...

Update on Chief Executive appointment

The Board of Trustees of the City and Guilds of London Institute has decided not to proceed with the appointment of a new Chief Executive at this stage. The Institute is undertaking a wider review of its future strategy, organisational structure and operating model,...

Foundation Newsletter: September 2026

As we move into autumn, we’d like to share an update on some of the work we’ve been supporting to create greater access to skills, opportunity and progression. From investing in new pathways into work for young people, to supporting community organisations across the...

Skills on the doorstep: Local Community Skills Fund backs 25 organisations across all four UK nations

The City & Guilds Foundation has awarded almost £190,000 to 25 community organisations through the second round of its Local Community Skills Fund, supporting people across the UK to develop skills and take steps towards employment. The second funding round ran...

Fellowship in the City 2026: exploring the pathways that get young people into STEM

On Wednesday 16 September, we brought together Fellows, charity partners and key stakeholders at Mansion House for this year's Fellowship in the City, themed around Pathways to Progression, with a particular focus on STEM. Welcoming guests, Jessica Leigh Jones MBE...

£75,000 awarded to Youth Employment UK to help young people see the way into work and build Skills for the Future

The City & Guilds Foundation has awarded £75,000 to Youth Employment UK to launch Skills for the Future, a new strategic partnership designed to help young people better understand the opportunities, skills and routes into growing sectors of the economy. The...

Foundation Newsletter: August 2026

This month’s newsletter is a little different. With summer in full swing, we’re taking the opportunity to celebrate one of the highlights of our year: our annual 2026 Princess Royal Training Awards recipient announcement! Today, we’re delighted to announce 56...

Podcast episodes

Foundation & Friends Podcast (2024-)

​Green Skills Podcast in collaboration with Green Edge (2024-)

Hosted by Dr. Michael Cross and Fraser Harper, this podcast series explores the critical transition towards a sustainable planet and the pivotal role of green skills in shaping the economy.

Listen now

City & Guilds Foundation Podcast (2021-22)

Share This