In this episode, we dive into the world of HX Expeditions and their award-winning training programme for expedition guides working in polar bear territories. Jim Mayer, Expedition Team Training Manager, shares insights into how their training has evolved to ensure safety in extreme conditions, and how this unique approach led to their recognition with the prestigious award.
Key highlights from the conversation include:
- Real-life training, real results: Jim discusses the importance of hands-on, real-world scenarios in preparing guides for the challenges they face.
- Building confidence: The training programme not only enhances technical skills but also boosts guide confidence, which has a positive ripple effect on the entire guest experience.
- The power of recognition: Achieving the Princess Royal Training Award is a huge validation for HX Expeditions, and it’s inspiring them to expand their programme to include important soft skills like teamwork and leadership.
- Looking ahead: With the next application cycle approaching, there’s excitement and encouragement in the air for other organisations to pursue similar accolades, and share their own training innovations.
For more information about the HX Expeditions training programme, see the entry on the Princess Royal Training Awards website.