City & Guilds Group
Social Impact Report 2020
See the impact dashboard
Learning new skills is a wonderful gift in and of itself but it is also an essential step for people to progress. Training and qualifications are only worthwhile if they support development and progression, improve productivity or help to fill skills gaps.
At the City & Guilds Group we have long championed the value of skills to help people into a job, progress on the job and move into the next one. In fact helping people, organisations and economies to develop their skills for growth is our core purpose.
That is why this year we have gone further, setting ourselves a bold ambition to understand, measure and report on the societal impact we are having across every touch point in all of our activities, markets and sectors.
Our theory of change
Over the past year, we have been developing our social impact framework, in partnership with Cranfield University and The Giving Department, and this report shares our process, in what will be a regular and robust measurement of our social impact. This first report is mostly about how we developed our Theory of Change approach, and how it is helping to shape our focus, as well as sharing current baseline evidence of our impact, where that exists. We’re on the right track, and we can now build on that work throughout the Group.
We recognise that this is a long-term commitment, which starts rather than finishes with this report. We are making eight clear commitments to take forward will soon be measuring and reporting all of our social metrics alongside our financial performance to ensure we offer the greatest possible impact through our qualifications and services.
As a purpose-led organisation we believe it is no longer enough to have social intentions, we need to be able to demonstrate social impact.