Responsible Business

City & Guilds is a global leader in education and skills development, with a longstanding commitment to providing the highest quality training and qualifications. Across our entire value chain, we strive to make a positive impact on people, the planet, and the economy.

Our Responsible
Business Strategy

Responsible Business
Report & GRI Index

Memberships and Partnerships

3

Why Sustainability Matters

At City & Guilds, we believe in the importance of a diverse, inclusive and sustainable future. It’s why we have been working at the forefront of the skills agenda for over 140 years, to help people, organisations and economies to develop skills for growth, and it’s why our commitment to sustainability is so important to us.

Over the past few years, we have made a lot of progress in this area, but we understand there is still a lot of work to be done, to reduce our climate impact, be an inclusive equitable and fair organisation, and continue to inspire long term investment in skills.

On the below page, you will find our Responsible Business Report, which goes into more details on our focus areas, goals and how we plan to reach them.

City & Guilds are workings towards the UN Sustainable Development Goals:

UN SDG 4: Quality Education
UN SDG 5: Gender Equality
UN SDG 7: Affordable and Clean Energy
UN SDG 8 Decent Work and Economic Growth
UN SDG 9: Industry, Innovation and Infrastructure
UN SDG 10: Reduced Inequalities
UN SDG 12: Responsible Consumption and Production
UN SDG 13: Climate Action

Our Responsible Business Strategy

At City & Guilds we are committed to reducing our negative impacts on the environment and increasing our positive social impact by developing the skills needed to create a more sustainable world.

Responsible Business Strategy

People

Be an inclusive, fair and equitable organisation.

  • Champion under-represented and disadvantaged groups, advocating for more inclusive and equitable environments.
  • Foster an inclusive and equitable culture in which all colleagues can thrive.

Planet

Play an active role in the transition to net zero economy.

  • Equip society with the green skills needed for the net zero transition.
  • Reduce our operational greenhouse gas emissions in line with global net zero goal.

Products

Help people, organisations and economies grow.

  • Identify and use individuals’ destination and organisational outcomes to inspire long-term investment in skills.
  • Use Responsible Business drivers as a core part of strategic decision making when developing products and services to ensure we upskill people to transition to a healthy economy.

individuals supported through our qualifications and funding initiatives

%

success rate in learners securing sustained employment

Responsible Business Report

City & Guilds is a global leader in education and skills development, with a longstanding commitment to providing the highest quality training and qualifications. Across our entire value chain, we strive to make a positive impact on people, the planet, and the economy.

For over 145 years our purpose has remained unchanged– to make a meaningful difference to society through skills that are high quality and meet the demands of our time. By widening access to high quality vocational education and skills, we fuel sustainable and inclusive growth, enhancing the wellbeing of individuals, organisations and the economy.

Kirstie Donnelly MBE

CEO, City & Guilds

Highlights include:

Commitment to Sustainability

Scope 1 (Direct emissions): 11% reduction (primarily from reduced gas usage and fleet)

Scope 2 (Indirect energy emissions): 5% reduction (driven by renewable electricity transition)

Scope 3 (Other indirect emissions): 10% reduction (notably from improvements in supply chain engagement)

Diversity, Equity, and Inclusion (DEI)

Race Readiness Program: Enhanced DEI initiatives with programs like ‘Race Readiness’ to foster racial equity.

Employee Support: Active support for groups including Women’s Network and LGBTQ+ communities.

Strategic Focus Areas

People: Promoting inclusivity and supporting under-represented groups, including prison-leavers and refugees.

Planet: Advancing environmental sustainability and expanding our Green Skills agenda.

Products: Innovating to meet future skills needs and driving long-term investment in economic growth.

Governance and Compliance

Managed by a dedicated Trustee Board and Executive Management, ensuring responsible business practices and adherence to industry standards.

Compliance with laws and regulations with no significant non-compliance issues reported.

Community and Social Impact

Prison and Refugee Support:

We contributed to approximately 28,000 certifications in Maths & English awarded across the HMP Prison Estate, and supported skills development for refugees.

Outlook

Enhanced Impact Measurement: Refining methods to assess and enhance our real-world impact.

Enhanced Materiality Assessment: We conducted an impact materiality assessment to understand the significance of our impacts on the environment, society and economy.

By staying true to our purpose and commitments, and evolving with intention, City & Guilds will continue to help individuals, organisations and economies grow. The road to a more inclusive and sustainable future is long, but we walk it with clarity, courage, and conviction.

Faiza Khan MBE

Executive Director, Corporate Affairs & Foundation, City & Guilds

Read the 2024
Report

Read the 2023
Report

Read the
GRI Index

Insights from our ESG event

We were joined by Charlotte Turner from Bean Research, Joanne Goddard from Green & Good Consulting and Julia Bena from City & Guilds who shared best practice in ESG reporting, the benefits of demonstrating social and environmental value and governance of ESG.

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